In the event of a consumer dispute, the consumer can use the European Online Dispute Resolution Platform, available at http://// ec.europa.eu/consumers/odr or the following alternative consumer dispute resolution entities:
CNIACC - National Center for Information and Arbitration of Consumer Conflicts
Tel .: 213 847 484; Email: cniacc@unl.pt
For more information see the Consumer Portal at www.consumidor.pt
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